Conflict Resolution
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What is Emotional Intelligence?
Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate emotions. Some researchers suggest that emotional intelligence can be learned and strengthened, while other claim it is an inborn characteristic. Read more...

Emotional Intelligence Developing strong "people skills"

We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic.  Read more...

How emotional intelligence affects behaviour
Currently, many schools regard emotional development as crucial to children’s academic and life success. A number of studies suggest that emotional intelligence is implicated in unacceptable behaviour at school.  Read more...

How emotional intlligence is linked to school success
What is “emotional intelligence?” It is one’s ability to communicate well, to delay gratification, to tune in to another’s feelings and point of view, to think before speaking, to consider your response before expressing it, and to solve problems. Although everyone can benefit from some instruction in this area, this kind of “intelligence” comes more naturally for some people than others. Read more...


Parenting with Emotional Intelligence
Managers have long realized the benefits of emotional intelligence. These same skills can help parents strengthen parent-child bonds and bring out the best in their kids. Read more...